SHIPPING & RETURNS
SHIPPING
WE SHIP WORLDWIDE WITH DHL EXPRESS, FOR THE FASTEST & MOST RELIABLE SERVICE.
FRANCE - (1-2 DAYS) €9.00.
EUROPE - (1-3 DAYS) €15.00.
WORLDWIDE - (5-10 DAYS ) €18.00.
TRACKING INFORMATION IS AUTOMATICALLY EMAILED TO ALL CUSTOMERS. OR MESSAGED VIA SMS IF THE PHONE NUMBER IS ADDED TO YOUR ORDER. IF YOU DON'T RECEIVE THIS, PLEASE CHECK YOUR SPAM FOLDER.
POLICY
EXCHANGES / REFUNDS ARE AVAILABLE WITHIN 14 DAYS OF DELIVERY DATE. PLEASE MAKE SURE THAT YOU HAVE CAREFULLY REVIEWED YOUR ORDER DETAILS BEFORE FINALISING YOUR PURCHASE.
FOR MORE HELP PLEASE CONTACT: ORDERS@NAT-PARIS.COM
RETURNS
IN ORDER TO RETURN AN ITEM, THE FOLLOWING CONDITIONS MUST BE MET:
THE RETURN MUST BE SENT BACK WITHIN 14 DAYS OF THE DELIVERY DATE
THE ITEM MUST BE IN ITS ORIGINAL, UNUSED, UNALTERED AND UNWASHED CONDITION.
THE ITEM MUST BE RETURNED WITH TAGS AND PACKAGING
WE ARE UNABLE TO REFUND SHIPPING OR RETURN POSTAGE COSTS UNLESS THE PRODUCT IS FAULTY / INCORRECT.
ALL DOMESTIC & EUROPEAN ORDERS WILL INCLUDE A FREE RETURNS LABEL. (THIS EXCLUDES SALE ITEMS) UNFORTUNATELY WE ARE UNABLE TO OFFER RETURNS OUTSIDE OF MAINLAND EUROPE. PLEASE FILL IN YOUR FORM AS REQUIRED AND ENSURE ALL RETURNS ARE MARKED AS SUCH TO AVOID ANY ADDITIONAL CUSTOMS FEES.
SALES ITEMS
SALE ITEMS CAN BE RETURNED FOR AN EXCHANGE OR STORE CREDIT.
FREE RETURNS ARE NOT AVAILABLE ON SALE ITEMS.
